Cracking retention strategies for ecommerce stores in 2023

Cracking retention strategies for ecommerce stores in 2023

We sat down with Adam Kitchen, CEO of Magnet Monster to understand what should ecommerce brands should do to retain more customers.

.Brought to you by Moda

Enjoy listening

We sat down with Adam Kitchen, CEO of Magnet Monster to understand what should ecommerce brands should do to retain more customers.

.Brought to you by Moda

Key Takeaways


1. How have DTC ecommerce brand's looked at retention from the last 3 years?

2. Who are the enablers of DTC retention in the world we are living in now?

3. We know CAC is a problem, but how about increasing RPR, ROAS and CLV? Lets crack that in 2023.

4. What is your retention framework to blindly follow for DTC Ecommerce growth?

5. Examples of 3 favourite brands and their retention models.